Reach us
Common questions
- Where is my order? Tracking details are emailed on dispatch. See our Shipping Policy for delivery estimates.
- Can I return or exchange an attar? No — fragrances are non-returnable and non-exchangeable. The one exception is a damaged, leaking or wrong item; email us within 48 hours with photographs. Details in the Refund & Cancellation Policy.
- Which attar suits me? Answer four short questions in the fragrance finder.
- How do I apply it? There is a short guide on the fragrances page.
Wholesale and gifting
For bulk orders, corporate gifting or stocking Scentelle in your store, email us with “Wholesale” in the subject line.
